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Guest house · Tokyo · Tokyo City Area

Komatsuya

A straightforward 2-star stay in Sumida Ward, praised for its rooms and staff.

  • Guest-rated 9.4/10 from 170 reviews
  • Rooms scored 9.5/10
  • Staff scored 9.7/10
9.4 Perfect 170 reviews Booking.com 9.4 · 170 reviews

About

Komatsuya

Komatsuya is a 2-star hotel in Sumida Ward, Tokyo. It’s about 3.6 km from Ueno Zoo, a popular family destination. The hotel provides simple, functional accommodation with a focus on comfort and service.

Rooms include private options like the Family King Room and Single Room, as well as a female-only dormitory. Each room comes with air conditioning and heating, and the property maintains a no-smoking policy throughout.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • No pets allowed
  • Luggage storage
  • Locker room

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Excellent room quality — Guests rate the rooms 9.5/10, reflecting comfort and cleanliness.
  • Exceptional staff — Staff receive a 9.7/10 rating, indicating attentive and helpful service.
  • Great value — Value is rated 9.2/10, suggesting a good price-quality balance.
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Worth weighing

3 to weigh
  • Limited check-in window — Check-in is only from 16:00 to 21:00, which may be inconvenient for late arrivals.
  • No pets allowed — The property does not permit pets, so plan accordingly if traveling with animals.
  • No on-site parking — Parking is not available; guests arriving by car will need to find public options.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family King Room

  • 1 King-size bed

Single Room

  • 1 Single bed
  • Shower
  • Non-smoking
  • Heating
  • Air conditioning

4 Bed Dormitory Room Dormitory Room Female only

  • 1 Bed in shared room
  • Shower
  • Non-smoking
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Comfort

  • Air conditioning
  • Heating
  • Ironing facilities

Services

  • Wi-Fi
  • Safe deposit box
  • Luggage storage
  • Locker room

Safety

  • Smoke detectors
  • Fire extinguishers
  • Key access

Policies

  • No smoking on site
  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.4
Perfect 170 reviews

Guest-rated 9.4/10 from 170 reviews

Booking.com · 9.4 · 170 reviews

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Nearby attraction: Ueno Zoo is 3.6 km away, a popular spot for families, offering a range of animals and a pleasant park setting.

Sumida-Ku, Mukojima 3-45-3, Tokyo, Tokyo City Area, 131-0033, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-21:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:00 to 21:00, and check-out is by 11:00.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Is there on-site parking?

No, the hotel does not have parking facilities.

Does the hotel have air conditioning?

Yes, air conditioning is available in rooms and is listed as an amenity.

What room types are available?

Options include a Family King Room with one king bed, a Single Room with one single bed, and a female-only 4-bed dormitory.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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Mokkoan

Guest-rated 9.6/10 — among the top stays in Tokyo.

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9.6

Hanare

Guest-rated 9.6/10 — among the top stays in Tokyo.

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The bottom line

Komatsuya delivers a high-quality stay for a 2-star property, with standout scores for rooms and staff. If you can manage the limited check-in window and don’t need parking or pet facilities, it’s a reliable choice for exploring Tokyo’s Sumida Ward.

9.4A solid, budget-friendly option in Sumida Ward with excellent guest ratings.

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